Privacy Policy

Cheetah Screens LLC (“Cheetah Screens,” “we,” “us,” or “Company”) is fully committed to safeguarding the privacy of everyone who visits or interacts with our website at https://cheetahscreens.com (the “Site”). This Privacy Policy has been developed to help you feel secure while using the Site and to clearly show our dedication to handling your information responsibly and fairly. Please note that this Policy applies exclusively to our Site and does not cover any other websites you may access through links on our Site, as those may have entirely different data collection and privacy practices.

Information We Collect

We may gather the following types of information:

Personal Information You Provide: Whenever you get in touch with us through the Site, by phone, or via email, we may collect the personal details you choose to share, such as your complete name, telephone number, email address, and mailing address.

Information Collected Automatically: As you navigate our Site, certain technical information about your device and browsing activity is gathered automatically. This can include your IP address, browser type and version, operating system, referring web pages/URLs, and the specific pages you visit on our Site.

How We Use the Information We Collect

We use the information gathered for these primary reasons:

  • To Communicate and Serve You: Your contact details allow us to reply to your questions, deliver quotes, proposals, or services, send important project-related updates (such as scheduling, estimates, invoices, or status notifications), and manage our ongoing relationship with you.

  • Marketing and Promotional Messages (only with your consent): We may use your information to send you news, offers, newsletters, or other promotional content related to our screen enclosures, pool cages, lanais, patios, and similar home improvement solutions via email, phone, or text message. You are free to opt out of these communications at any time by following the unsubscribe directions in any message or by reaching out to us directly.

  • Legal and Regulatory Compliance: We may process your information as needed to meet legal obligations, respond to subpoenas, court orders, or other valid legal requests.

We also use the data internally to operate, maintain, evaluate, and improve our Site and services, respond to information requests, and deliver effective customer assistance.

Security of Your Information

We apply widely accepted industry practices to keep your information secure during transmission and after we receive it.

When we handle sensitive information (such as payment details, if applicable), it is encrypted and sent through secure channels. You can confirm this by checking for the padlock icon in your browser and ensuring the web address begins with “https.”

In addition to online protections, we secure your information offline. Access to personally identifiable information is limited to employees who require it to perform their specific duties (such as customer support or project management). All computers and servers storing personal data are maintained in protected, secure locations.

While we take these measures seriously, no method of online transmission or electronic storage can be guaranteed completely secure.

Cookies

We place “cookies” on our Site. Cookies are small pieces of data stored on your device that help enhance your experience by recognizing repeat visitors, improving site access, and enabling us to understand user interests so we can make the Site more useful and personalized. Importantly, cookies are not linked to any personally identifiable information you provide on our Site.

Sharing Your Information

We do not sell, rent, or otherwise share the information we collect with outside third parties or affiliates for the purpose of direct or indirect bulk email marketing.

We may disclose personal information or IP addresses only when required by law or when we reasonably believe such disclosure is necessary to:

  • Cooperate with investigations of possible illegal activities or comply with legal requirements and court processes served on our Company.

  • Protect and defend the rights, property, or safety of our Site, related properties, our users, or others.

  • Identify and address individuals who may be violating laws, infringing on third-party rights, or otherwise misusing our Site or related properties.

Please remember that any personal information you voluntarily post or share online (for example in emails, public forums, reviews, or similar places) becomes accessible to others and may be collected and used by third parties. You are responsible for keeping your personal information private and secure whenever you are online.

Links to Other Sites

Our Site may include links to external websites. We are not responsible for the content, practices, or privacy policies of those other sites. We encourage you to read the privacy statements of any third-party sites you visit.

Surveys and Contests (If Offered)

Occasionally, we may run surveys or contests on our Site. Participation is always voluntary. If you choose to take part, we may ask for contact information (such as name and shipping address) and demographic details (such as zip code or age range). We use this information only to notify winners, deliver prizes, monitor site satisfaction, or improve our services.

Your Consent

By accessing or using our Site, you consent to our collection and use of information as outlined in this Policy. If we update this Privacy Policy, we will post the revised version here. We encourage you to review this page regularly so you stay informed about what information we collect, how we use it, and when we may disclose it.

Consent to Receive Text Messages

You are never required to agree to receive text messages from Cheetah Screens LLC. If you provide your phone number and opt in, you consent to receive text messages from us concerning your inquiry, project updates, services, or related matters. Standard message and data rates may apply from your carrier, and message frequency will vary depending on your interactions.

You can opt out of text messages at any time by replying STOP to any text you receive from us. Reply HELP at any time for assistance from the Cheetah Screens team. Please be aware that opting out could limit our ability to communicate important project or service updates with you.

Email & Data Collection

By using our Site and services, you consent to the collection, processing, and storage of email and SMS data as described here. We may collect and use this data for purposes such as:

  • Communicating account-related information, customer support, service updates, announcements, and other important notifications.

  • Facilitating service delivery, including account verification, transactional messages, and support.

  • Sending promotional content (only with your explicit consent), such as offers or newsletters—you can opt out by replying STOP and request help by replying HELP.

  • Analyzing usage to better understand customer needs, improve our services, and personalize experiences.

We treat SMS and email data with the highest level of care and confidentiality. We do not share this data with third parties or affiliates except when legally required or necessary to deliver the services you request. We use industry-standard security measures to protect against unauthorized access, misuse, or changes.

Information Sharing and Disclosure

We never sell, rent, release, or transfer your personal information—including SMS consent, mobile opt-in data, text message consent, or phone numbers—to third parties or affiliates for marketing purposes.

We may share your information only in these situations:

  • With service providers who assist us with business operations (such as customer service, technical support, or marketing tools). These providers are contractually required to safeguard your information and use it solely for the tasks they perform on our behalf.

  • When required by law, regulation, legal process, or if we believe disclosure is needed to protect our rights, property, the safety of our users, or others.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely risk-free, and we cannot guarantee absolute security.

Your Rights and Choices

  • Opting Out of Marketing: You can stop receiving promotional communications by following the instructions in those messages or contacting us. (Essential non-marketing messages about your services or relationship with us may continue.)

  • Access, Update, or Correct Information: You may request to view, update, or correct your personal information by contacting us using the details below.

Third-Party Websites

Links to other websites may appear on our Site. We have no control over and accept no responsibility for the privacy practices or content of those external sites. We suggest reviewing their privacy policies.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data unintentionally, we will promptly delete it.

Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page along with an updated effective date. We recommend checking back periodically for the latest information.

Contact Us

If you have any questions, concerns, or feel we are not adhering to this Privacy Policy, please contact us right away: Phone: [Insert Cheetah Screens contact phone number] Mail: Attn: Privacy Inquiries, Cheetah Screens LLC, [Insert company mailing address]

SMS Terms and Conditions

  1. Introduction Welcome to Cheetah Screens LLC. By engaging with our services, including receiving SMS messages, you agree to these Terms and Conditions. If you do not agree, please refrain from using our SMS services.

  2. Consent for SMS By opting in, you agree to receive text messages from Cheetah Screens at the phone number you provide. We will not share information collected during the SMS opt-in process with third parties or affiliates for marketing.

  3. Types of Messages With your consent, you may receive SMS about:

  • Project updates, order status, appointment confirmations, proposals, invoices, or other service-related notifications.

  • Promotional or informational messages about our offerings (with your consent).

  1. Standard Messaging Disclosures

  • Message frequency varies based on your interactions.

  • Standard messaging and data rates may apply from your mobile provider.

  • Opt out anytime by texting STOP to the number sending the message.

  • Text HELP for assistance.

  1. SMS Data Handling We prioritize the security and privacy of your SMS data. We do not sell, rent, or share SMS data (including phone numbers or consent information) with third parties for marketing. Limited sharing is allowed only with subcontractors supporting our services (such as customer support) or when required by law. All other uses exclude SMS opt-in data and consent.

  • By providing your phone number, you may receive service-related texts, including but not limited to appointment confirmations, proposals, invoices, and general communications.

  • Cancel anytime by texting STOP—we will confirm your opt-out. To restart, opt in again.

  • Reply HELP for support, or contact us directly.

  • Carriers are not responsible for delayed or undelivered messages.

  • Message and data rates may apply.

For privacy questions, refer to this Privacy Policy.

Thank you for choosing Cheetah Screens LLC!